Terms of Service

1. Scope

These terms govern your use of the Shiawase Home website (shiawasehome-japan.com) and our official social media channels, including Instagram (@shiawasehome_japan) and our Facebook Page, operated by Shiawase Home Co., Ltd., 1-12-9 Tenjinio, Chuo Ward, Niigata City, Niigata, Japan. By using the site or messaging our accounts you agree to these terms and to ourPrivacy Policy.

2. Property information

Listing details (prices, floor areas, availability, photographs) are provided for general information and may change or contain errors. A listing is not an offer; all transactions are concluded only through the legally required Japanese real-estate procedures, including the written explanation of important matters (重要事項説明) by a licensed agent. Prices shown are current at publication and may be revised or withdrawn without notice; sold properties may remain visible as historical records.

Some promotional images, videos, and text — including property videos and posts on our social media accounts — are created or edited using AI tools and are labeled as AI-generated where the platform supports it. Such content is illustrative only: it may stylize or dramatize a property's appearance and does not represent the property's actual current condition. Always rely on the property itself, official documents, and the written explanation of important matters (重要事項説明) — not marketing content — when making any decision.

3. Inquiries and messaging

Inquiries via forms or social messaging do not create an agency or brokerage relationship by themselves. Automated assistants may handle initial responses on our messaging channels; they provide general information only, and any figures they mention are subject to confirmation by our staff.

4. Intellectual property

Content on this site (text, photographs, floor plans, logos, design assets) belongs to Shiawase Home or its licensors. You may not reproduce or redistribute it beyond personal, non-commercial use without written permission.

5. Prohibited use

• Scraping or bulk-harvesting listing data for commercial reuse
• Submitting false inquiries or impersonating others
• Abusive, unlawful, or disruptive conduct toward our staff or systems

6. Disclaimer of liability

To the extent permitted by law, Shiawase Home is not liable for damages arising from use of the site, reliance on listing information prior to formal contractual procedures, or temporary unavailability of the site or messaging channels. Nothing in these terms limits liability that cannot be limited under Japanese law.

7. Changes and governing law

We may update these terms by posting the revised version on this page. These terms are governed by the laws of Japan; the Niigata District Court has exclusive jurisdiction of first instance over any dispute.

8. Contact

Shiawase Home Co., Ltd. · 1-12-9 Tenjinio, Chuo Ward, Niigata City, Niigata, Japan · Tel 025-255-5680 ·Contact form